Refund policy

 

We want you to feel secure when shopping with us. If you are unsatisfied with your purchase, you can request a refund under the conditions below.

Refund Eligibility:
You must notify us within 14 calendar days of receiving the item.

The product must be in new or lightly used condition, with no signs of wear or damage.

The item must include all original tags and packaging.

Process:
Email support@dresscodshop.com with your order number and reason for the refund.

We will review your request and send you a free downloadable return label.

After receiving and inspecting the item, your refund will be issued to the original payment method.

Refund Timelines:
Credit/Debit Card: 5–10 business days

PayPal: Up to 5 business days

Bank Transfer: Up to 7 business days

We do not charge restocking or handling fees.

Please note: Shipping costs are non-refundable unless the return is due to a fault of ours (e.g., damaged or wrong item).